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OUR REFUND POLICY We can't imagine that you would need to return our
books as our team of elves works 24/7 to ensure that
said books are not only perfect, but perfectly packed
and posted.
In the highly unlikely event that we mail you an imperfect
book - one with an upsidedown cover, say, or printed
with fluorescent Cyrillic text, or even written by Bryce
Courtenay (God forbid!) - we will not only be stunned
by our gross negligence, but eager to supply you with
a pristine copy mailed to you at our cost.
If the book is not defective or substandard in terms
of production or covered in scales or fur, we do not
grant refunds. So please choose carefully.
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